FAQs
Tickets
You should contact the following email: hola@feverup.com
You can buy daily tickets and 3-day tickets for Azkena Rock Festival at feverup.com.
Official sales points are the only ones that fully guarantee that the ticket purchased is authentic and valid for entry. It is sold for the correct original value and meets all conditions set by the promoter. We cannot guarantee the validity of a ticket purchased from an unofficial point of sale.
No. Tickets are transferable to other people, even if the name on the ticket or pass is the same as the person who made the purchase, so there is no problem when entering the venue and showing someone else’s ticket.
Of course! You can get your tickets for the Azkena Rock Festival 2026 at the venue’s Info Point.
The Bono Cuadrilla is a ticket designed so you can come to the Azkena Rock Festival with all your friends.
When you buy this pass you will receive 6 tickets for the price of 5!
Wristbands
Before attending the festival, you will need to exchange your ticket for your wristband at the collection points.
More information about the collection points later.
No. We recommend that you submit your ticket in digital format to avoid waste and paper consumption.
No, only one wristband can be collected per person.
Youth Discounts
If you are between 15 and 23 years old, this is your ticket! You can buy Bono Gaztea, our special ticket for young people, at a reduced price. This ticket is exclusively designed by ARF so you can live the whole festival experience at a more affordable price.
How to get it?
All you need to do is select the Bono Gaztea on the Tickets page and that’s it! You’ll get your ticket at a reduced price.
Important: Bring your ID with you to the festival, as we will check if you are under 23 years old when you enter.
If you have the European Youth Card (EYCA), then there’s another discount waiting for you! With this card, available for young people aged 12 to 30, you can buy both the general festival ticket and day tickets at a discounted price.
How do I apply the discount?
Go to the EYCA website and select Azkena Rock Festival. Enter your card details and follow the instructions, that’s all! You will get the discount code to use both the general 3-Day Ticket and the day tickets when they become available at a later date.
Note: The EYCA discount cannot be applied to the Bono Gaztea.
If you turned 18 in 2024, you can use up to 200 euros of your Bono Cultural Joven to buy your festival ticket. The Bono Cultural Joven is a virtual prepaid card to spend on culture, and you can use it directly on our website to buy either the Bono Gaztea or day tickets.
How to use it at the ARF?
If you have a valid Bono Cultural (Bono Cultural Joven 2024), you can use your virtual card in any plan on our Tickets page, i.e. it is compatible with the Bono Gaztea and can be used for day tickets.
Remember: The application period for the Bono Cultural Joven 2024 has already ended, but if you turn 18 in 2025, keep an eye out for the next call for applications at bonoculturajoven.gob.es.
No, it can only be used for General 3-Day Tickets and daily tickets that will be released later.
Yes, you can buy both the Bono Gaztea and the day tickets that will be released later on.
Minors
Of course, ARF is the best school of rock! And admission is free for children under the age of 14 (with permission and by filling in the form) – who knows, you might be raising the next rock star!
No. We recommend that you submit your ticket in digital format to avoid waste and paper consumption.
No, children under 14 years of age (included) have free access to the festival. However, it is necessary to complete the corresponding form and bring the printed authorisation for the child to access the site.
Each adult may accompany a maximum of two children under the age of 14 years who enter the festival free of charge.
No, the festival policy allows free entry only for a maximum of two children per adult. If you wish to bring more than two children, you will need to have another accompanying adult.
Download here the authorisation form for minors. Make sure to complete it and bring it printed to the event.
Reduced Mobility (PRM)
People who cannot move independently on their own, such as those who use wheelchairs, crutches, auxiliary breathing equipment or require continuous accompaniment to access the site (with a motor disability that prevents them from walking more than 33%, blindness, etc.).
Unfortunately, being pregnant is not considered a functional diversity that qualifies you for this special mobility service. On the day of the event, you can check with our assistance team and if there is space available in the designated area for reduced mobility, we will do our best to relocate you, although we cannot guarantee that this will always be possible.
Yes, each person with access to the PRM zone may be accompanied by one companion, who will have to purchase the ticket or pass required.
There will be a platform on some stages (including the main stage) where only people with reduced mobility and their companion will be able to access, as long as seating capacity permits and in order of priority. This platform may be equipped with seats for resting.
It is not necessary to change the entrance, since it will be visible that you can access the area for people with reduced mobility, you only have to consult with our security staff and it will be enough.
If you want to bring it, that’s fine; if you don’t, that’s fine, as our security staff can assess the condition of each person, so if you are on crutches, in a wheelchair, etc. there will obviously be no problem in gaining access to this area.
ZONA DE ACAMPADA
Puedes reservar tu plaza en la sección Camping.
Sí, ya puedes reservar tu tienda en la sección Camping.
Festival Services
Yes, at the Info Point inside the festival you can find the lost property.
There will be no ATMs at the festival.
OBJECTS ALLOWED ON THE VENUE
You can see them all in the Permitted Items section .
You must identify yourself to security personnel when entering the festival area. Our security team must check that all medical prescriptions and names on medical containers match the person’s identification. Medical items (including food) that are not available in the festival area may be taken provided that a medical note detailing the need for the item(s) is brought.
This authorisation can also be obtained by contacting sales@lasttour.org.
Yes, if it is for a baby.
An average backpack should be no larger than 50 cm high, 40 cm wide and 25 cm thick when full. Bags should fit into a box of that size similar to the system used at airports. If your backpack does not fit into the box you will not be allowed access to the enclosure.
SECURITY
Yes, no problem at all, we guarantee it.
Yes, there will be ambulances at the event, clearly visible, and clearly marked in the festival guide.
Yes, there is a medical post on the site.
FOOD AND DRINK
We are working on making all kinds of meals available, more information on this later.
If you come with an official medical certificate proving the food you need to take and that you need to bring your own food, you will be able to enter the venue with some food without any problem. It is important that you bring what you really need, for your own consumption. If at the entrance they see any food that is not appropriate or too much (food for more than one person, for example), they may not let you enter with it.
VENDORS AND STANDS
If you are interested in setting up a food stand, contact hosteleria@lasttour.org for more information.
If you are interested in setting up a stand selling products such as T-shirts, jewellery, glasses, etc., please contact sales@lasttour.org for more information.
No. Azkena Rock Festival brands, intellectual property, tickets and wristbands may NOT be used for advertising, promotions, contests, raffles or any commercial purpose. The only exception is for official festival sponsors (who even need formal written authorisation from the festival producers).
PRESS
Press / media enquiries: Please visit our Press section.
Any camera with a removable lens.
WORK AT THE FESTIVAL
No. But thank you for asking.
CONTACT
For incidents related to your tickets, please contact the following email: hola@feverup.com
To obtain authorisation to bring medicines to the festival, please contact sales@lasttour.org.
If you are interested in setting up a food stand, please contact hosteleria@lasttour.org.
If you are interested in setting up a stand selling products such as T-shirts, jewellery, glasses, etc., please contact sales@lasttour.org.
If you have any questions about press accreditation, please contact press@lasttour.org.