Reduced Mobility (PMR)
Assistance and Accessibility for Persons with Reduced Mobility
We are committed to making your experience accessible, comfortable and safe. We have services and areas adapted for people with reduced mobility, ensuring that you can enjoy the event without barriers.
To receive detailed information about access to the site and adapted services, please complete the form below and our team will give you all the information you need to live the experience to the fullest. Let nothing stop you!
FILL IN THE FORM
FREQUENTLY ASKED QUESTIONS
People who cannot move independently on their own, such as those who use wheelchairs, crutches, auxiliary breathing equipment or require continuous accompaniment to access the site (with a motor disability that prevents them from walking more than 33%, blindness, etc.).
Unfortunately, being pregnant is not considered a functional diversity that qualifies you for this special mobility service. On the day of the event, you can check with our assistance team and if there is space available in the designated area for reduced mobility, we will do our best to relocate you, although we cannot guarantee that this will always be possible.
Yes, each person with access to the PRM zone may be accompanied by one companion, who will have to purchase the ticket or voucher required.
There will be a platform on some stages (including the main stage) where only people with reduced mobility and their companion will be able to access, as long as seating capacity permits and in order of priority. This platform may be equipped with seats for resting.
It is not necessary to change the ticket, since it will be visible that you can access the area for people with reduced mobility, you only have to consult with our security staff and it will be enough.
If you want to bring it, that’s fine; if you don’t, that’s fine, as our security staff can assess the condition of each person, so if you are on crutches, in a wheelchair, etc. there will obviously be no problem in gaining access to this area.