{"id":21874,"date":"2024-08-22T16:49:34","date_gmt":"2024-08-22T15:49:34","guid":{"rendered":"https:\/\/arf.217-160-209-117.plesk.page\/general-terms-and-conditions-of-admission\/"},"modified":"2024-10-30T16:02:58","modified_gmt":"2024-10-30T15:02:58","slug":"general-terms-and-conditions-of-admission","status":"publish","type":"page","link":"https:\/\/azkenarockfestival.com\/en\/general-terms-and-conditions-of-admission\/","title":{"rendered":"GENERAL TERMS AND CONDITIONS OF ADMISSION"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"21874\" class=\"elementor elementor-21874 elementor-52\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c674739 e-flex e-con-boxed e-con e-parent\" data-id=\"c674739\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-44fc61f e-flex e-con-boxed e-con e-parent\" data-id=\"44fc61f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2887bbb elementor-widget elementor-widget-text-editor\" data-id=\"2887bbb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>1.\u00a0DETAILS OF THE PROMOTER<\/b><\/p>\n<p>Name:\u00a0VITORIA MUSIC FESTIVAL 2020,\u00a0A.I.E.\u00a0(hereinafter,\u00a0\u201cthe Company\u201d).<br \/>\nTAX ID: V-95.973.400<br \/>\nAddress:\u00a0Camino de la Ventosa, 46, 1\u00ba D, CP 48013 Bilbao (Biscay).<br \/>\nContact telephone number:\u00a0944154551.<br \/>\nEmail:\u00a0<a href=\"mailto:dudas@lasttour.net\">dudas@lasttour.net<\/a><\/p>\n<p>Tickets shall be deemed to have been sold at\u00a0the registered office of the company. Buying the ticket means accepting these general terms and conditions\u00a0(notwithstanding others that may be applicable if the ticket is bought through another platform and\/or payment gateway owned by an entity other than the company and\/or using any other method or mechanism).<\/p>\n<p><b>2.\u00a0ACCEPTANCE OF THE GENERAL TERMS AND CONDITIONS<\/b><\/p>\n<p>By acquiring and\/or holding the tickets, users agree these general terms and conditions\u00a0in full.<\/p>\n<p><b>3. ADMISSION\u00a0TO THE VENUE<\/b><\/p>\n<p><b>3.1.<\/b>\u00a0Admission\u00a0to the venue\u00a0requires the exhibition of the\u00a0ticket or pass, which shall be scanned\u00a0for verification purposes. Tickets or coupons can be exchanged for a bracelet, card or another mechanism, method or system of\u00a0admission.\u00a0A ticket and ID (or equivalent identity document) must be showed to be handed the system of admission.\u00a0Only one system of admission is given to each person. This mechanism shall not be handed over under any circumstances without being placed on the user\u2019s wrist by the staff of the organisation.<\/p>\n<p>Admission\u00a0to the\u00a0festival\u00a0shall solely take place after reading the ticket or pass and\/or displaying the corresponding system\u00a0of admission.<\/p>\n<p>When the venue is accessed, the ticket or system\u00a0of admission\u00a0shall be\u00a0shown\u00a0together with ID (or an equivalent identity document).\u00a0This document must also be\u00a0shown, if requested, inside the event venue by the organiser or by the security staff of the above.<\/p>\n<p>The ticket, pass and\/or the\u00a0system of admission\u00a0must be kept in perfect conditions, with no deterioration, to allow admission\u00a0to the venue. Additionally if at any time during the event it is found that a user does not have the ticket, pass and\/or\u00a0system of admission, security staff may ask this user to prove the\u00a0system of admission\u00a0employed. If the user fails to do so, and\/or the\u00a0system of admission\u00a0is not valid and\/or correct, s\/he may be removed from the venue.<\/p>\n<p>The\u00a0system of admission\u00a0is personal and\u00a0untransferable.<\/p>\n<p>Where applicable, information shall be provided on the locations and times\u00a0for the exchange of the tickets and\u00a0passes for the corresponding\u00a0system of admission, via the website, social networks and\/or the usual communication methods associated to the event.<\/p>\n<p>No access to the venue shall be permitted after\u00a03:00\u00a0AM\u00a0or following the time established for each specific event. After this time, no new admissions shall be permitted and any exits shall be without re-admission into the venue if this is after the time stated.<\/p>\n<p><b>3.2.<\/b>\u00a0Notwithstanding the above, if any cashless payment methods are used, whether or not these are linked to the\u00a0admission\u00a0and\/or payment system, they must be kept (together with any associated data and information) for the return of the corresponding amounts, where applicable.<\/p>\n<p><b>3.3.<\/b>\u00a0Admission rights are reserved and in the following cases users will be refused\u00a0admission\u00a0to or removed from the venue:<\/p>\n<ul>\n<li>If the user\u00a0is not bearing an\u00a0admission\u00a0system.<\/li>\n<li>If the\u00a0admission\u00a0system is incomplete, altered, damaged, deteriorated, broken and\/or appears to be false.<\/li>\n<li>If the\u00a0user\u00a0engages in violent or disruptive behaviour\u00a0or\u00a0behaviour publicly inciting hate\u00a0or violence, or discrimination due to birth, race, gender, religion, opinion, disability, sexual orientation, gender identity or any other condition or social and\/or personal circumstances and, in particular, ticket bearers behaving aggressively, violently, disruptively and\/or causing disturbances inside the venue, carrying weapons, or objects which can be used as such, and any persons wearing clothes, objects and\/or symbols inciting\u00a0violence or\u00a0encouraging activities contrary to fundamental rights recognised in the law and the Constitution.<\/li>\n<\/ul>\n<ul>\n<li>If the user appears to be drunk, intoxicated (apparently or potentially),\u00a0and\/or appears to be using or has used drugs and\/or narcotic substances.<\/li>\n<li>Exercising the right to admission shall not, under any circumstances, involve a refusal of admittance due to birth, gender, religion, opinion, disability, sexual orientation, gender identity, and\/or any other circumstance or personal or social conditions.<\/li>\n<li>Where it can be reasonably presumed that a situation of risk or danger is going to arise for the user itself or for other persons attending.<\/li>\n<li>Admittance can be denied or any users can be removed from the venue, in the case of non-compliance with the instructions of the staff of the organisation, and of the persons responsible for the control, surveillance and security at the event.<\/li>\n<li>Where there is a violation of the demands and requirements for\u00a0the\u00a0admission\u00a0of minors.<\/li>\n<\/ul>\n<p><b>3.4.<\/b>\u00a0Upon entering the venue, the audience may be searched according to the Law. Access with objects that can be considered dangerous by persons in charge of access control and security of the event or prohibited under current regulations in force is not permitted.<\/p>\n<p>For security reasons,\u00a0admission to the venue with motorbike helmets, suitcases, bags and\/or large backpacks is not permitted. Admission with smaller bags will be allowed, including handbags and small backpacks (notwithstanding\u00a0that these items can be examined or checked, as provided under the foregoing paragraph). Other\u00a0instances of\u00a0objects\u00a0that cannot be\u00a0taken\u00a0into the venue\u00a0include:\u00a0bottles, tins, laser pointers, professional photography or video devices, drones and\/or weapons of any description.<\/p>\n<p><b>3.5.<\/b>\u00a0Admission to the venue with food and\/or drink from outside is not permitted. However, users with special needs, for health or similar reasons, must justify this in advance to the organisation for it to provide the corresponding instructions.<\/p>\n<p><b>3.6.<\/b>\u00a0There shall be drink water available to users free of charge.<\/p>\n<p><b>3.7.<\/b>\u00a0In any case, users are personally liable for their own actions and the consequences that could arise out of the above.<\/p>\n<p><b>4.\u00a0GENERAL TERMS AND CONDITIONS OF ADMISSION<\/b><\/p>\n<p>Buying a ticket involves accepting the following conditions:<\/p>\n<p><b>4.1.<\/b>\u00a0Once the ticket is bought, its amount shall solely be exchanged or cancelled if the event is cancelled. In other cases, no returns shall be accepted (including payments in instalments).<\/p>\n<p>If the event is cancelled, customers can request reimbursement within a term of no more than 15 calendar days from the date\u00a0cancellation is\u00a0publicly\u00a0communicated,\u00a0as\u00a0specified. For these purposes, cancellation is regarded as the suspension of more than half of the programme, including cancellation before the event and once the event has started.<\/p>\n<p>The organisation shall not return the distribution costs that may be charged by sales channels, given the fact that the organisation is not, under any circumstances, the provider of the service sold through the sales channel or the recipient of this amount.<\/p>\n<p>The\u00a0amount\u00a0of the ticket shall not be returned if\u00a0the event is cancelled due to adverse weather conditions, natural disasters, closures of the Spanish airspace or other force majeure scenarios or similar reasons.<\/p>\n<p><b>4.2.<\/b>\u00a0The organisation reserves the right to change or modify the programme (including its contents\u00a0and order).<\/p>\n<p><b>4.3.<\/b>\u00a0The organisation does not guarantee the authenticity of the ticket if it has not been acquired at official points of sale. The organisers of the festival shall not be held responsible if a ticket is lost or stolen. The ticket must be kept by the user until the day of the event. The beneficiary of the ticket or person in whose name the ticket is customised undertakes all responsibility if\u00a0any\u00a0duplicates, photocopies and\/or falsifications of their tickets are presented, and they shall lose all rights\u00a0to\u00a0admission\u00a0to the event\u00a0afforded by\u00a0the ticket.\u00a0Only the first ticket presented shall be valid, following\u00a0its code is verified. Any other tickers with the same code presented afterwards shall be fully null and void.<\/p>\n<p><b>4.4.<\/b>\u00a0Ticket resales are not permitted.<\/p>\n<p><b>4.5.<\/b>\u00a0Holding the corresponding ticket and\/or\u00a0system of admission\u00a0does not entitle the user, its holder and\/or third parties to use such ticket and\/or its content for advertising, marketing or promotional reasons (including competitions, gifts and\/or draws).<\/p>\n<p>For events not promoted by the company, the rules laid down by the promoter\/organiser of the corresponding event shall prevail, and such party shall be the sole holder of the rights and responsibilities of\u00a0any\u00a0such event.<\/p>\n<p><b>5.\u00a0MINORS:<\/b><\/p>\n<p><b>5.1.<\/b>\u00a0Admission\u00a0to the venue cannot be gained by minors under the age of 16, unless they are accompanied\u00a0by their parents, guardians or the people who are legally responsible for them.<\/p>\n<p>The companion(s) of the minor must\u00a0show \u2013\u00a0upon admission into the venue and at any time they are asked to do so within such venue\u00a0\u2013\u00a0their\u00a0ID and family record book or a legal document proving the relationship with the minor and, before that, they must fill in the following form:\u00a0<a href=\"https:\/\/azkenarockfestival.com\/wp-content\/uploads\/2024\/05\/MENORES-ARF-EN-2024.pdf\">authorisation<\/a>.<\/p>\n<p>Foreign nationals must provide the appropriate\u00a0equivalent\u00a0documents from\u00a0their source country.<\/p>\n<p>If the companion is not the father, the mother, the guardian or the legal representative of the minor, a signed authorisation must be presented by the father, the mother, the guardian or the legal representative, together with a copy of the ID of the father, the mother, the guardian or the legal representative and the family record book.<\/p>\n<p>Persons aged over 16 and under 18 can be admitted after their parents, guardians or legal\u00a0custodians sign the\u00a0relevant\u00a0authorisation,\u00a0filling out\u00a0the form provided\u00a0above.<\/p>\n<p>While they are at the venue, the parents or legal guardians shall be responsible for any actions of the minor concerned, and any consequences ensuing.\u00a0Meanwhile, the father, mother or legal\u00a0guardian must sign an exemption from liability document, whereby s\/he takes responsibility for the minor while s\/he is within the venue.<\/p>\n<p><b>5.2.<\/b>\u00a0In addition to the corresponding documents, the parents or legal guardians, and the minor, must have\u00a0bought\u00a0the\u00a0relevant\u00a0ticket and\u00a0hold\u00a0a\u00a0valid\u00a0system of admission.<\/p>\n<p>Notwithstanding the provisions\u00a0set forth in\u00a0the paragraphs\u00a0above, minors of the age provided for each specific event can access the event\/venue free of charge.<\/p>\n<p><b>5.3.<\/b>\u00a0Current laws in force expressly prohibit the sale of alcohol and\u00a0cigarettes\u00a0to persons under the age of 18, and this means that persons under such age will not be able to buy alcohol or\u00a0cigarettes. Minors must carry their ID at all times.<\/p>\n<p><b>5.4.<\/b>\u00a0The failure to comply with the requirements provided above shall\u00a0lead to the\u00a0removal from the venue with no entitlement to any reimbursement of the price paid for the ticket.<\/p>\n<p><b>6. IMAGE\u00a0RIGHTS:<\/b><\/p>\n<p>Pursuant to the provisions set out under\u00a0<i>Ley\u00a0Org\u00e1nica\u00a01\/1982, de 5 de mayo,\u00a0sobre\u00a0protecci\u00f3n\u00a0civil del\u00a0derecho\u00a0al\u00a0honor, a la\u00a0intimidad\u00a0personal y familiar y a la\u00a0propia\u00a0imagen<\/i>,\u00a0[<i>Organic Law 1\/1982, of 5 May, on civil protection of the right to honour, personal and family privacy and self-image<\/i>]\u00a0you are informed that\u00a0the admission\u00a0to the venue and attendance to the event\u00a0involves the express consent and authorisation to capture, reproduce, distribute and publish your image, including promotional, advertising and\/or commercial ends, using any method, including electronic ones. Participants assign the rights to their own image,\u00a0due to their attendance to the event, permitting the recording of\u00a0audio-visual materials on any media (including electronic media) and\u00a0the\u00a0use, exploitation and dissemination of the above using any\u00a0image and sound\u00a0technical reproduction\u00a0procedure\u00a0or system of exploitation. This assignment\u00a0is made\u00a0to the promoter and to the companies of the LAST TOUR group and to the authorised media and press at the event, and\u00a0it\u00a0is free of charge and has no time or territory limit whatsoever.<\/p>\n<p><b>7.\u00a0BAN ON TAKING PHOTOGRAPHS, FILMING AND RECORDING:<\/b><\/p>\n<p>All image rights and intellectual and industrial property rights\u00a0relating to the contents of the event are\u00a0reserved, as are those of the participants and parties attending it.<\/p>\n<p>Save as expressly authorised,\u00a0you cannot take\u00a0photographs, film and\/or\u00a0record\u00a0audio-visual recordings inside the venue and\/or\u00a0of\u00a0the contents of the\u00a0event, its participants and the persons attending.<\/p>\n<p>Furthermore, the exploitation of any possible photographs, filming or audio-visual recordings inside the venue and\/or of the contents\u00a0of the event, including the list of participants and persons attending\u00a0it,\u00a0is prohibited.<\/p>\n<p><b>8.\u00a0INTELLECTUAL AND INDUSTRIAL PROPERTY<\/b><\/p>\n<p>The entire contents and elements comprising admission, the\u00a0admission\u00a0system and any documents and\/or elements\u00a0given before\u00a0the\u00a0above are handed over,\u00a0or which are required\u00a0for their\u00a0acquisition, and\/or associated to the above (including texts and the graphical elements associated to it\u00a0-design, source code, brands, logotypes, photographs, buttons, colour combinations and, in general, any elements comprising a novel intellectual creation- as well as their presentation, structure, organisation,\u00a0layout and assembly)\u00a0are exclusively held by or licensed to the holder and are protected by\u00a0<i>Real\u00a0Decreto\u00a0Legislativo\u00a01\/1996, de 12 de\u00a0abril, por el que se\u00a0aprueba\u00a0el\u00a0texto\u00a0refundido\u00a0de la Ley de\u00a0Propiedad\u00a0Intelectual<\/i>.\u00a0[<i>Royal Legislative Decree 1\/1996, of 12 April, approving the redrafted text of the Intellectual Property Law<\/i>]. These elements cannot be exploited, reproduced, distributed, amended, publicly communicated, assigned or transformed,\u00a0unless there is an express authorisation granted by the aforesaid holder(s) of the rights.\u00a0Acquiring and\/or holding the ticket and\/or\u00a0system of admission\u00a0does not grant users any\u00a0prerogatives, or any ownership of intellectual or industrial property rights of the elements they\u00a0encompass.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>1.\u00a0DETAILS OF THE PROMOTER Name:\u00a0VITORIA MUSIC FESTIVAL 2020,\u00a0A.I.E.\u00a0(hereinafter,\u00a0\u201cthe Company\u201d). TAX ID: V-95.973.400 Address:\u00a0Camino de la Ventosa, 46, 1\u00ba D, CP 48013 Bilbao (Biscay). Contact telephone number:\u00a0944154551. Email:\u00a0dudas@lasttour.net Tickets shall be deemed to have been sold at\u00a0the registered office of the company. Buying the ticket means accepting these general terms and conditions\u00a0(notwithstanding others that may be [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-21874","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>GENERAL TERMS AND CONDITIONS OF ADMISSION - ARF<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/azkenarockfestival.com\/en\/general-terms-and-conditions-of-admission\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"GENERAL TERMS AND CONDITIONS OF ADMISSION - ARF\" \/>\n<meta property=\"og:description\" content=\"1.\u00a0DETAILS OF THE PROMOTER Name:\u00a0VITORIA MUSIC FESTIVAL 2020,\u00a0A.I.E.\u00a0(hereinafter,\u00a0\u201cthe Company\u201d). TAX ID: V-95.973.400 Address:\u00a0Camino de la Ventosa, 46, 1\u00ba D, CP 48013 Bilbao (Biscay). Contact telephone number:\u00a0944154551. Email:\u00a0dudas@lasttour.net Tickets shall be deemed to have been sold at\u00a0the registered office of the company. 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TAX ID: V-95.973.400 Address:\u00a0Camino de la Ventosa, 46, 1\u00ba D, CP 48013 Bilbao (Biscay). Contact telephone number:\u00a0944154551. Email:\u00a0dudas@lasttour.net Tickets shall be deemed to have been sold at\u00a0the registered office of the company. 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